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Terms and conditions

TERMS OF USE

Last updated on April 06, 2026.
Remtoo LLC, operating as Boston English Center ("we," "us," or "our"), is a limited liability company registered in the State of New Jersey, USA.
These Terms of Use ("Terms") govern your access to and use of our website and services available at https://bostonenglishcenter.com (the "Platform").
By using the Platform, you agree to these Terms. If you do not agree, you must not use the Platform.

1. Our Services

Boston English Center provides an online platform that allows students to access English language classes, schedule sessions, and interact with teachers.
Teachers are independent contractors and are solely responsible for the delivery of lessons.
Boston English Center provides the technology and infrastructure for these services but does not guarantee specific results or outcomes.

2. User Accounts

2.1 Account Registration

You may be required to create an account to access certain features. You agree to provide accurate information and keep it updated.

2.2 Account Responsibility

You are responsible for all activity under your account and for maintaining the confidentiality of your login information.

2.3 Eligibility

You must be at least 18 years old to use the Platform. Users between 13 and 18 may use the Platform with parental consent. Users under 13 are not permitted.

2.4 Account Suspension

We may suspend or terminate your account if you violate these Terms or create risk for the Platform.

3. SMS Communication Policy

Remtoo LLC - Boston English Center may contact you via SMS (text messages) for important updates, appointment reminders, promotional offers, and service-related communications. By providing your phone number, you consent to receiving text messages from us under the following terms:
By opting in through our website, registration forms, or other means, you agree to receive SMS messages from Remtoo LLC - Boston English Center at the phone number you provided.

3.2 Message Frequency

Message frequency may vary based on your interactions with us, but typically includes:
  • Class reminders and updates
  • Special offers and promotions
  • Service announcements
You will not receive more than 5 messages per week unless specifically requested.

3.3 Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive text messages unless you opt back in.

3.4 Help

For assistance, you can reply HELP to any of our messages or contact us at:
Email: support@bostonenglishcenter.com
Phone: +1 (617) 848-2317

3.5 Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. Remtoo LLC - Boston English Center is not responsible for any charges from your mobile service provider.

3.6 Data Privacy

We respect your privacy. Your phone number will not be shared or sold to third parties. For more information on how we protect your personal information, please review our full Privacy Policy.

3.7 How We Collect Your Phone Number

We collect your phone number when you voluntarily provide it through our website forms, such as:
  • Account registration
  • Booking a free trial class
  • Completing a placement test
  • Requesting more information about our courses
Your phone number may also be collected if you contact us directly via messaging platforms or customer support channels.
We use your phone number strictly for service-related communication, such as confirming appointments, following up on inquiries, or providing important updates about your course.

4. Payments and Subscriptions

4.1 Billing

All subscriptions are billed automatically on a recurring basis unless canceled.

4.2 Cancellation

You may cancel your subscription through your dashboard. Cancellations take effect at the end of the current billing period.

4.3 No Refund Policy

All payments are final and non-refundable unless required by law or explicitly stated otherwise.

4.4 Pricing

We reserve the right to change pricing at any time. Changes apply to future billing cycles.

4.5 Holiday and Scheduled Break Policy

Scheduled Breaks: Boston English Center may observe scheduled breaks, including but not limited to public holidays, religious holidays, or operational closures. These breaks are part of the course structure and are accounted for in the subscription pricing.

No Compensation or Extension: No refunds, credits, extensions, or compensatory sessions will be provided for any scheduled breaks or holidays during an active subscription period.

Subscription Continuity: Subscriptions remain active and billing continues during scheduled breaks or holidays. Access to the platform and services will resume according to the regular schedule following the break.

Post-Cancellation Limitation: Once a subscription is canceled, no compensation, refund, or adjustment will be provided for any prior scheduled breaks or unused time, regardless of usage.

Acceptance of Terms: By subscribing to Boston English Center, the user acknowledges and agrees to this Holiday and Scheduled Break Policy.

5. Classes and Scheduling

5.1 Scheduling

Group classes depend on availability and matching with other students. Private classes allow more flexibility.

5.2 Attendance

Missed classes are not refunded. Private sessions may be rescheduled. Group sessions cannot be rescheduled.

5.3 Teacher Absence

If a teacher is absent, we will reschedule the class or assign a replacement.

6. Platform Role and Liability

Boston English Center provides the Platform on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose, accuracy, or reliability.
Boston English Center provides a platform connecting students and teachers.
Teachers are independent contractors and are solely responsible for the delivery of lessons.
To the fullest extent permitted by law, Boston English Center is not liable for:
  • The quality or outcomes of lessons
  • Disputes between students and teachers
  • Any damages arising from use of the Platform
We do not guarantee that the Platform will meet your expectations or requirements.
Our total liability shall not exceed the amount paid by you in the last 30 days.

7. No Guarantee of Results

We do not guarantee any specific educational results, test scores, or outcomes from using the Platform.

8. Data and Privacy

We collect and process personal data in accordance with our Privacy Policy.
Teachers may receive limited student information necessary to deliver services and must handle it securely.

9. Anti-Circumvention

Users may not directly contact, hire, or engage with teachers outside the Platform. Any attempt to bypass the Platform may result in immediate account termination.

10. Payment Failure

If payment fails, access to the Platform may be suspended until payment is successfully processed.

11. Chargebacks Protection

Users agree not to initiate chargebacks without first contacting support. Unauthorized chargebacks may result in account suspension and recovery actions.

12. No Employment Relationship

Teachers are independent contractors and not employees of Boston English Center. Boston English Center is not responsible for employment-related claims.

13. Clarify Refund Policy

No refunds will be issued for:
  • Missed classes
  • Partial usage
  • Unused sessions
  • Scheduling conflicts

14. Limitation on Claims Time

Any claim must be brought within 6 months of the event, or it is permanently waived.

15. Intellectual Property

15.1 Platform Ownership

All Platform content, branding, and technology are owned by Boston English Center.

15.2 Teaching Materials

All materials created by teachers for use on the Platform are the property of Boston English Center.

15.3 User Content

You retain ownership of content you upload. You grant us a limited license to use it to operate the Platform.

16. Prohibited Conduct

You agree not to:
  • Share or record sessions without permission
  • Use the Platform for illegal or abusive activities
  • Collect personal information outside the Platform
  • Send spam or unsolicited communications
  • Circumvent the Platform to deal directly with teachers or students
We may suspend or terminate accounts for violations.

17. Termination

We may suspend or terminate access to the Platform at any time if you violate these Terms or create risk.

18. Changes to Terms

We may update these Terms at any time. Continued use of the Platform means you accept the updated Terms.

19. Governing Law and Disputes

These Terms are governed by the laws of the State of New Jersey, USA.
Any disputes shall be resolved through binding arbitration in New Jersey.
You agree to waive the right to participate in class action lawsuits.
The arbitration shall be conducted on an individual basis and not as a class action.

20. Recording Policy

Sessions may not be recorded without explicit consent from all participants.
Unauthorized recording, distribution, or sharing of any session is strictly prohibited.
Boston English Center is not responsible for recordings made by users without authorization.
Users who violate this policy may have their accounts permanently terminated.
Users are solely responsible for any recordings they create.

21. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including:
  • Internet outages
  • Platform downtime
  • Government actions
  • Natural disasters

22. Indemnification

You agree to defend, indemnify, and hold harmless Boston English Center, its owners, employees, and contractors from any claims, damages, liabilities, and expenses (including legal fees) arising from:
  • Your use of the Platform
  • Your violation of these Terms
  • Any interaction with other users or teachers

23. Service Availability

We reserve the right to modify, suspend, or discontinue any part of the Platform at any time without liability.

24. Service Interruptions / Tech Issues

Boston English Center does not guarantee that the Platform will be uninterrupted, error-free, or available at all times.
We are not responsible for service interruptions caused by technical issues, internet failures, third-party providers, or system maintenance.

25. Right to Remove Content

We reserve the right to monitor activity on the Platform, review content, and remove any content or behavior that violates these Terms or poses a risk to the Platform.

26. Collections / Unpaid Balances

If you fail to pay any amounts owed, we reserve the right to pursue collection, including through third-party agencies. You agree to pay any reasonable costs of collection, including legal fees.

27. User Responsibility for Internet

Users are responsible for having a stable internet connection, appropriate device, and suitable environment to attend sessions. Technical issues on the user's side do not qualify for refunds or rescheduling.

28. Third-Party Tools

The Platform may rely on third-party services (such as video conferencing and payment providers). We are not responsible for the performance, availability, or actions of these third-party services.

29. Abuse / Harassment / Behavior

We reserve the right to suspend or terminate accounts for inappropriate, abusive, or disrespectful behavior toward teachers, staff, or other users.

30. No Reliance Clause

You acknowledge that you are using the Platform at your own risk and that you do not rely on the Platform for any guaranteed outcome or specific purpose.

31. Assignment Clause

We may assign or transfer our rights and obligations under these Terms without restriction.

32. Entire Agreement

These Terms constitute the entire agreement between you and Remtoo LLC, operating as Boston English Center.

33. Contact Information

Email: support@bostonenglishcenter.com
Phone: +1 (617) 848-2317

34. Certificate of Completion Policy

Remtoo LLC - Boston English Center issues Certificates of Completion to students who successfully complete their course and meet the requirements outlined below. The certificate serves as proof of course completion and is for personal, educational, or professional development purposes only:

34.1 Eligibility

To receive a Certificate of Completion from Remtoo LLC - Boston English Center, students must:
  • Successfully complete all required coursework
  • Pass the final exam for their specific course or level.

34.2 Final Exam Requirement

  • The final exam must be taken online through the official Remtoo LLC - Boston English Center system.
  • Exams taken outside the official system or not completed will not qualify for a certificate.

34.3 Certificate Issuance

  • Certificates are issued automatically upon successful completion of the final exam.
  • Students are responsible for downloading and saving their certificate immediately.
  • Certificates are not stored permanently in our system. If a student retakes an exam, the previous certificate is automatically deleted and replaced with the new certificate for the new level achieved.
  • No duplicate or replacement certificates will be issued. If lost, students may retake a placement test to verify their level.

34.4 Certificate Format

  • Certificates are provided in digital format (PDF) only.
  • Students may print their certificate themselves if desired.
  • Remtoo LLC - Boston English Center does not provide printed certificates.

34.5 Validity and Accreditation

  • The Certificate of Completion is not accredited by any state, government, or educational body.
  • It serves only as proof of completing a specific course level at Remtoo LLC - Boston English Center.
  • The certificate cannot be used for visa applications, college admissions, or formal academic/professional accreditation.

34.6 Use of Certificates

  • Certificates may be used for personal achievement, professional development, or educational record-keeping.
  • Misrepresentation of the certificate for academic or professional gain is strictly prohibited.

34.7 Expiration

  • Certificates do not expire.
  • The course content and level reflect the period of completion.

34.8 Student Responsibility

  • Students must ensure that their account information and email address are accurate to receive their certificate.
  • Lost or unclaimed certificates cannot be reissued.

34.9 Privacy and Security

  • Certificates are tied to the student's account and are non-transferable.
  • Any attempt to falsify, edit, or manipulate a certificate may result in revocation by Remtoo LLC - Boston English Center.

35. PRIVACY POLICY

Last Updated: April 2, 2026
Remtoo LLC, operating under the name Boston English Center ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you use our website and services available at https://bostonenglishcenter.com (the "Platform").
By using the Platform, you agree to this Privacy Policy.

35.1 Information We Collect

We may collect the following types of information:
  • Personal Information
  • Name
  • Email address
  • Phone number
  • Payment information (processed securely through third-party providers)
  • Account login details

35.2 Usage Information

  • Pages visited
  • Time spent on the Platform
  • Device and browser type
  • IP address

35.3 Communication Data

  • Messages between students and teachers
  • Customer support communications

35.4 How We Use Your Information

We use your information to:
  • Provide and operate the Platform
  • Schedule and manage classes
  • Process payments and subscriptions
  • Communicate with you regarding your account or services
  • Improve our services and user experience
  • Detect fraud and prevent abuse

35.5 Sharing of Information

We do not sell your personal information.
We may share your information with:

35.6 Teachers

  • Limited information necessary to deliver lessons (e.g., name, level, schedule)

35.7 Service Providers

  • Payment processors (e.g., Stripe)
  • Hosting providers
  • Analytics tools
We may disclose information if required by law or to protect our rights.

35.9 Payments

All payments are processed through secure third-party providers.
We do not store your full payment details.

35.10 Cookies and Tracking

We use cookies and similar technologies to:
  • Improve user experience
  • Analyze traffic and usage
  • Run advertising campaigns (e.g., Facebook, Google)
You can control cookies through your browser settings.

35.11 Data Security

We implement reasonable security measures to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security.

35.12 Data Retention

We retain your information as long as necessary to:
  • Provide services
  • Comply with legal obligations
  • Resolve disputes

35.13 Your Rights

Depending on your location, you may have the right to:
  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Opt out of marketing communications
To make a request, contact us at:
support@bostonenglishcenter.com

35.14 Children's Privacy

The Platform is not intended for users under 13.
We do not knowingly collect personal data from children under 13.

35.15 Third-Party Services

The Platform may include links or integrations with third-party services.
We are not responsible for their privacy practices.

35.16 Changes to This Policy

We may update this Privacy Policy at any time.
Continued use of the Platform means you accept the updated policy.

35.17 International Users

If you are accessing the Platform from outside the United States, your information may be transferred and processed in the United States.
By using the Platform, you consent to this transfer.

35.18 Contact Information

Email: support@bostonenglishcenter.com
Phone: +1 (617) 848-2317

36. Ads & Privacy

36.1 Advertising and Tracking

The Platform may display advertisements, promotions, or marketing content from Remtoo LLC - Boston English Center or third parties. These ads may be based on your activity on the Platform or other websites.

36.2 Use of Cookies and Similar Technologies

We use cookies, pixels, and similar tracking technologies to improve user experience, analyze traffic, and deliver personalized advertisements. By using the Platform, you consent to the use of these technologies.

36.3 Third-Party Advertising Services

We may use third-party services (such as Google Ads, Meta Ads, or similar platforms) to display advertisements. These third parties may collect information about your interactions with the Platform in accordance with their own privacy policies.

36.4 Data Collection for Advertising

Information collected for advertising purposes may include:
  • IP address
  • Device type and browser
  • Pages visited and actions taken on the Platform
  • Approximate location
This data is used to improve marketing performance and user experience.

36.5 Opt-Out Options

You may choose to disable cookies through your browser settings. You can also opt out of personalized advertising through third-party platforms where available.

36.6 No Control Over Third-Party Ads

We do not control or guarantee the accuracy, relevance, or content of third-party advertisements. Any interaction with third-party advertisers is solely between you and the advertiser.

36.7 Changes to Advertising Practices

We reserve the right to modify our advertising practices at any time without prior notice.